Common questions and other FAQs

We already have the ACN large-dish system; do we need to purchase anything?

Not Usually! Most of the ACN large dish installations can already receive the new ACN Home Channel. Call 800-ACN-1119, #4 for assistance if you are not receiving it. In some cases significant adjustments need to be made to tune in a Ku signal.

We already have a digital receiver and small dish that can receive 3ABN on GE 4; do we need to purchase anything?

No! Just visit www.acn.info to learn how to tune in the new channel.

I have Sky Angel, DISH Network or DirecTV-do I need to buy anything?

YES! ACN cannot purchase time on those networks so you will need one of these packages if you want ACN/ATN. ACN does not charge a subscription fee on AMC 4.

Do ATN and ACN broadcast their events at the same place?

Starting June 2 there are actually two separate channels at one frequency. ATN will be developing a Direct to Home (DTH) public channel while ACN will send programs directly to churches on the more private business channel. A simple channel change gives you both networks. ACN continues to plan program to build local churches, while ATN is developing a Direct-to-Home (DTH) programming schedule. Most ACN events are completely compatible for a DTH schedule and will take place on this one channel.

Can I install this equipment myself?

While many people may have the skill to assemble the equipment and place it in the right place, some level of experience and understanding is required to do an adequate installation. We do include instruction on how to set up the dish and find the right direction and angles. ACN cannot give detailed help to install and point the dish over the phone.

There are advantages to having a satellite professional complete the final part of the installation. ACN has made special arrangements with a national installer you can call to have an installer sent to your location. This comes at an additional cost to you and you have to make the specific arrangements. Your receiver package will have contact details.

How much does it cost every month?

ATN does not charge a monthly fee. Buy the equipment and enjoy the growing network from the beginning.

How do I order?    Allow 4 weeks for delivery.

Get the order form at www.acn.info and complete it. Enclose check or money order or provide credit card information. Complete entire form and mail to:

ACN @ AIM

Box 0970
Berrien Springs, MI 49104

Paying by Master Card or Visa? Order online or complete the form and fax your order to 800-ACN-1119 or 269-471-2852. You can send questions to sales@acn.info or call 800-ACN-1119, #3 to order.